LET’S SUM IT UP IN THREE SIMPLE WORDS: PEOPLE, PRODUCTS AND PROMISES.
The Customer is King. We not only believe this to be true, but we actually follow through on it. This means we treat you, our dealers and customers, like royalty. We care about you and the smallest of details, both before and long after the sale. If you ever have a problem with one of our products, then we make that our problem—no questions asked. Years ago, we started our business with the intention of being in it for the long haul and we have no intention of changing our strategy. Just take a look at our unconditional and unlimited VIP Warranty and you will see what we mean.
Offering you the finest in rugged optics comes about by paying attention to detail in every aspect of our business. We are fanatics about doing things right. This way you can have the utmost confidence in our products, all worry cast aside. We are constantly listening to your feedback and ideas on new products and innovative features so you can appreciate and enjoy the best in optical performance.
Say what we mean and mean what we say. At Vortex you have our pledge to uncommon excellence and dedication in every aspect of our business. Keeping our promises to you is not only good business; it's the right thing to do.
People, Products and Promises—three magical words that say why it’s all about you and why ... “Vortex is the Force of Optics.”